1.Are you a factory or a trading company?
We're a professional abrasives factory with over 12 years of experience.
2.Do you have certifications?
Yes, Ruixin is certified with ISO 9001 and SGS, along with a range of product patent certifications.
3.Can you provide free samples?
Yes, we offer free samples, with shipping costs to be paid by the customer.
4.Do you offer international shipping?
Yes, we provide global shipping to various countries. Shipping costs and times vary based on your location and order size. Please contact us for details.
5.What payment methods do you accept?
We accept a range of payment methods, including LC at Sight, credit cards, bank transfers, and online payments.
6.How do I choose the right abrasive product for my needs?
The effectiveness of your application depends on the abrasive's shape, hardness, and grit. Since every project is unique, selecting the right abrasive is crucial and varies with the material and desired finish. Our website offers detailed descriptions and specs to help you choose. For tailored advice, our experts are ready to provide personalized recommendations. Contact us for direct assistance.
7.Is there a minimum order quantity?
Minimum order quantities differ by product. Standard items typically require lower minimums than custom products. Please see our website for details or contact our sales team.
8.What should I do if I have technical questions about the product?
For any technical inquiries, our abrasives experts are ready to assist. Contact us via our form, email, or phone for prompt and expert advice.thin 24 hours.
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